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  1. Fab service & excellent value for money

    Found this fab bike shop by accident about 3 years ago and purchased my lads 1st m/bike and went back to get one for myself a few months later in 2015.

    Had a shortlist for my next bike and Karl & Gregor were able to answer all my questions & queries with ease. They are very knowledgable.

    Went for the Scott Scale 945 and Karl set the bike up to suit my requirement & was given a competitive price too. They couldn't do enough to help me. Amazing customer Service and after sales service. Would highly recommend a visit to this amazing shop.

    Keep up with the good work. Will be back for more.

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  2. A real bike shop for pedallers that take their biking seriously!
    Great customer service & back up ... generally just a great bike shop!

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  3. A fantastic shop crammed to the Rafters with everything associated with bike's.
    The bike I purchased was A1. I couldn't be more pleased with it. The staff are brimming with knowledge and they make spending your hard earned almost a pleasure. I have been to many bike shops over the year's but this one has flown to the top of my list....well done to all at Fishface cycles you'll be seeing me again...

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  4. Well Karl I would just like to say thank you for your help to get my new Scott Gambler, you bent over backwards to help me with my request, your customer service is spot on, helpful and pleasant on the phone and so are the rest of your staff. A pleasure to deal with and cant rate highly enough. I have put the Fishface stickers on my bike and rack and happy to tell the lads I ride with how much you helped. Cant wait to get it on the Descend trails at Hamsterley.
    Thanks again

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  5. I've just picked up my new yeti SB5 plus from Karl, I can't thank him enough! I will be returning to get me some Enve wheels very soon !!! Thanks again Karl!!

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  6. So this review is a little late in coming, i bought my dream bike from these guys back at the end of oct, but having a new born, life has been a little manic...
    I saw the Yeti on their website one evening, decided to facebook message the company and credit to Karl he replied within minutes late at night answering all my questions and was positive to all of the requests for custom tweeks that i wanted... Nothing was to much bother! From beginning to end, the service was perfect and so easy to deal with, after securing my dream yeti for a great price, Karl then said that he would be delivering in person (around 3hrs drive away) which was unexpected but v reasurring and a testement to the ethos of this company... Karl and Claire made the drive as agreed, using the opportunity to grab a ride on their way back in the beacons... Thank you again for a fantastic service, trustworthy and knowledgable! I am loving the bike, not had enough time on it yet but i will forward some pics and thoughts on the bike soon! Merry xmas and a happy new year!!!

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  7. I would not rate Karl and Fishface cycles any less than 5 stars. The best customer service and pricing. Nothing was an issue at any point during our communication. Thank you for the awesome custom build Yeti SB6 :)

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  8. Picked up my custom build bianchi xr1 today . From the minute I walk through the door to picking up my bike today Karl and his team have been first class nothing to much trouble for them . Can't rate fishface cycles highly enough brilliant service

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  9. Superb service!!!
    Ordered dama bianchi road bike. Got it in time. Was even called, as the color pattern was slightly different in 2016 model and they even sent me photos of my exact bike to make sure, that I still want it. Very helpful and friendly. Also assembled bike in European style (front brake on the left), according to my wish.
    A very good experience.
    Would recommend to all my friends.

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  10. Purchased a Bianchi Mountain bike . Great service Carl/Gregg very helpful , knowledgable ,high rated

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  11. Big thanks to Karl and Claire with all your advice and time in choosing the right bike , size, helpful tips on set up, and riding position. Which has made my ride much more comfortable and quicker ! Which is very much appreciated.

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  12. Can't speak highly enough about Fishface Cycles. Very knowledgable and friendly staff. Carl even double checked the price of my bike and saved me an extra £100 off the original sale price and asked a staff member to bring his bike in so I could check the size. Which turned out saving me from purchasing the wrong size. Best bike shop I've dealt with without question.

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  13. Big thanks to Karl who managed what other bike shops could not.
    Really delighted with price, communication, and effort to ensure my new De Rosa arrived in time for my holidays.

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  14. Great shop crammed with kit. looking for a new Bianchi and Karl took all the time in the world with me to get a fit right, chat about other stuff, move bikes around to try another.
    Never hassled, left to mooch around and ask daft questions too on how gear sets worked, plain simple help given!
    Highly recommended for any level of cyclist as Karl and Greg both give great advice. No hesitation in recommending these guys!

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  15. Outstanding service from these guys ,great help the one guy even went home to fetch his bike for me to try,great advice and help ,would definitely recommend to anybody thinking of buying a bike

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  16. I could not be happier with the service provided by Karl. I bought my Commencal meta Am from him and not only was its beautifully put together, it was packaged really well for postal delivery. Oh and the bike is truely awesome !! Great service, great bike. Many thanks.

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  17. Fantastic service and advise, brought my Scott Scale 950 from these guys and could not be happier. I would definately recommend Fishface Cycles to anyone thinking of buying or just wanting friendly advice.

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  18. ★★★★★ Top service and know there stuff. Many thanks for the Yeti. What a machine love it

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  19. fantastic service ordered a stunt scooter and couple days later its here thanks guys

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  20. Bought my commencal meta sx1 of you guys and it's amazing thanks so much to you guys working at the shop. Defiantly worth the trip from north wales thanks guys

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  21. I bought a De Rosa from Karl and could not be happier. Although 50 odd miles away from where I live, I journeyed down to meet Karl in person. Extremely friendly and knowledgeable guy and would highly recommend.

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  22. Fishface are simply great. My Commencal Meta frame is brilliant and Karl and the team did a great job taking the 'bits' off my old frame and fitting to the new one. The guys really know their stuff and don't sell you the most expensive kit, they sell you kit that fits your style of riding.

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  23. Thank you so much for my daughters bike, it was by far her favourite birthday present! Your customer service and speed of delivery is second to none. Would highly recommend to anyone. Thanks again! :-)

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  24. Great shop whether your buying a bike or the smallest part the service and advice remains the same

    Would recommend to anyone

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  25. Great service and advice from Karl, bike looks great, well recommended.

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  26. Thanks Karl, fantastic service, new Rock Shox forks working a storm. Will be recommending your shop to all my friends

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  27. Great service, great price. Karl guided me through the buying process and was extremely flexible around delivery. Spot on

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  28. Not even got my bike yet and already the best service I've received in a bike shop... Honest, informed and passionate staff. Look forward to getting my bike but the shop has been a pleasure to deal with from day one.

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  29. Just purchased a Commencal Uptown AL 2014 city bike to get to work and back. Service from Karl was brilliant and they had the best price on the net. Thanks again and if I can throw some business your way I will.
    Cheers,
    Glasgow

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  30. great friendly service and quick too - recommend

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  31. Karl and Claire, thank you both! The week of email advice, patience and ultimately great service is much appreciated!

    Bike looks awesome and can't wait to get out on it!

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  32. excellent, reliable and friendly! oh and not expensive at all ! bike n 2 in for a service soon.

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  33. Received my bike today and it's a beauty.. Cheers guys, thanks to Claire too for keeping me posted on a regular basis! Now I just need weekend to come around fast!!! Thanks again.. :)

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  34. big thanks to karl and claire for sorting out my cube's back wheel today great service!! even while my 2 year old terrorised your shop lol

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  35. Thanks to Karl and Claire helping me sort out my new bike well happy with it, couldn't of brought it from better people. Great friendly service. Highly recommended!!

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